THE NEW & IMPROVED CUSTOMER CARE & RESELLER ADVICE DIVISION NOW OPEN AT KREEPY KRAULY
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THE NEW & IMPROVED CUSTOMER CARE & RESELLER ADVICE DIVISION NOW OPEN AT KREEPY KRAULY

Kreepy Krauly needs no introduction – a beloved South African brand for the past 40+ years, that is also taking the world of pool cleaners by storm.

The team behind Kreepy Krauly has extended their excellent product philosophy to a world-class customer care hub. Kreepy Krauly recently moved to a new premises in Modderfontein, with the aim to better service business clients, and help end-users with all their pool cleaner servicing, pool ownership education and repair needs.

 

The new location and premises are much safer for end-users & resellers, and better equipped to assist with after-sales needs and service queries efficiently.” Shares Chris Smit, Key Accounts Manager, Four Water Pool Solutions. (Holding company for Kreepy Krauly)

 

The team has put serious thought into designing an after-care service experience that will add to the enjoyment of owning a Kreepy Krauly, and ultimately a gorgeous pool. End-users can walk in, get their machines tested and assessed on site at the adjacent workshop within 30-45 minutes, while they enjoy a complimentary coffee.  Depending on whether the claim/problem falls under a warranty or not, Kreepy Krauly then undertakes to repair the cleaner as quickly as possible.

Our repair approach is also very different. We don’t just replace what has failed/broken through normal wear & tear, instead we take the holistic approach and rather replace all serviceable parts to ensure long-term service. Our aim is for the repaired machine to carry on working for at least 2 years after it has left our doors.” Explains Chris Smit.

 

This approach is also implemented by their appointed service partners in Cape Town and Durban. All repairs are monitored with a tracking system, which means clients/resellers can know within minutes what the status of their repairs are at any time.

DID YOU KNOW?

You can buy Repair and Tune-Up kits separately for Kreepy Krauly gear driven machines! The same kits used in Kreepy Krauly’s Repair Workshop.

WATERPROOF

The pool pump is completely sealed by high-quality, engineering plastic making the pump waterproof which makes it very safe and durable. The plastic casing of the pool pump is also resistant to any swimming pool chemicals, increasing the durability of the pump.

LARGE BASKET

These pumps offer users a larger basket size to allow for more dirt to be trapped before it has to be cleaned out. This makes the pump more convenient for users.

BACKFLOW VALVE

The pump has a valve which prevents backflow flow at the outlet.

THERMAL PROTECTION

The Kaufmann pool pumps have a built-in thermal protector which prevents the motor from overheating and burning out.

KAUFMANN QUALITY APPROVED

The Kaufmann 800 WATT has been independently tested to give customers assurance of the best quality that the market has to offer. The independent testing concluded that the pump was able to give maximum pressure of 1.09 Bars together with a maximum flow of 12,2m3/H, this is considered to be excellent for a pool pump. It was also noted that the pump runs relatively quietly which is what customers want as this ensures that there will be no noise disturbance. Lastly, the mechanical seal properly seals off the unit while still being easily replaceable if necessary. The pump has a valve that prevents backflow flow at the outlet.

MODEL SPECS:

3-YEAR WARRANTY

Specifications on the 800WATT pump

Suitable for 45,000 litre pools
Voltage: 220-240 V~50 Hz
Input power: 800 W / 1.1 HP
Max Head: 11 m
Max. Suction: 3 m
Max Flow: 315 l/min
Fitting size: 48.5 or 50 mm

1,100-WATT Kaufmann Pool Pump

Specifications on the 1,100WATT pump

Suitable for 95,000 litre pools
Voltage: 220-240 V~50 Hz
Input power: 1100 W / 1.5 HP
Max Head: 15 m
Max. Suction: 3 m
Max Flow: 365 l/min
Fitting size: 48.5 or 50 mm

TOP TIP:

A 1hp pump can deliver the same flow volume, with greatly reduced energy usage. Larger pumps not only produce larger electrical bills, but having an over-sized pool pump can lead to poor filtration when matched with smaller pool filters.

Agrinet exclusively distributes the new range of Kaufmann Swimming Pool Pumps. Click here to buy now!

For more information, please contact Agrinet


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